TRUCount Pro Customer login ↗

A Redzone IPC product

Sensor monitoring and alerts for buildings, cold stores and remote assets

See what’s happening across your sites.

Count people, track room conditions, and monitor equipment and utilities. Get alerts when readings need attention and use the history to decide what to do next.

Example sensor readings

68%Process tank fill level

What you can measure

Sensor monitoring by measurement

03 / WATER & LIQUIDS

Tank level, flow and leak monitoring

Check tanks, track flow and pressure, and flag water at a leak detector. Plan refills and investigate unusual readings.

Learn more about tanks and leaks →

06 / SENSOR HEALTH

Battery, signal & reporting

Identify weak signals, low batteries and missing readings so you can prioritise sensor checks.

Measurements depend on the connected hardware and installation. Estimating building occupancy from doorway counts depends on entrance and exit coverage.

Where you monitor

Monitoring for plants, campuses and remote sites

Tank level sensing in a production plant

Plant

Monitor process tanks, utilities, storage conditions and equipment across a facility. Use level trends to plan the next refill.

Students walking through a campus entrance with an overhead sensor

Campus

Compare footfall, room usage and environmental conditions across buildings. Use those patterns to review space allocation or investigate ventilation.

Outdoor telemetry equipment beside a remote water tank

Wide

Review distributed sites and remote assets together. Prioritise a refill at one depot and investigate a missing reading at another.

Images illustrate common sensor installations.

Alerts & response

Alert rules and incident response

Set warning and critical thresholds for supported measurements. Flag values above or below a limit, readings outside a range, a reported state, a low battery or a sensor that stops reporting.

Choose whether to alert immediately, wait for a condition to persist, or require consecutive readings. Route email to verified contacts, and acknowledge, assign or resolve incidents as your permissions allow.

Learn how to configure alerts →

Example incident · Plant

Cold store temperature above range

Rule
Above the configured upper limit
Confirm after
10 minutes above the limit
Response
Email the duty contact. Review the trend and assign someone to check refrigeration.

Why TRUCount Pro

Dashboards, historical readings and incident workflows

Bring readings together

View different sensor types in one place. Group readings by site and use maps and dashboards to find the devices that matter.

Investigate with history

Review charts and reports to see when a change started and whether it repeats. Export supported data for further analysis.

Make response traceable

Use incident history, assignments, escalation and planned maintenance to organise who responds and record what happened.

Explore all platform features → · Learn about sensor ingest →

Frequently asked questions

What does TruCount Pro monitor?

It monitors footfall, occupancy, room conditions, tanks and leaks, energy, equipment state and the health of connected sensors.

Can I review historical readings?

Yes. Use time filters to review historical readings and export the selected data as CSV.

Can I wait before sending an alert?

Yes. Configure persistence so a condition has to remain in breach before alerting. You can also configure clear conditions.

How does the team respond to an incident?

The team can acknowledge and assign an incident, notify email contacts and configure escalation. Maintenance or suppression windows can help manage planned work.

How do sensor readings reach the console?

Sensors can be onboarded individually or in bulk. The platform also supports authenticated JSON ingest and payload mapping.

Can I monitor multiple sites?

Yes. Dashboards and maps group readings by site or group. Role-based access controls which sites and customer data a user can access.

The company behind TRUCount Pro

Redzone IPC clients

  • Lilly
  • RDS
  • Boston Scientific
  • daa
  • Grifols
  • Musgrave
  • Merck
  • MSD
  • BT
  • DePuy Synthes
  • Gilead
  • Janssen
  • University College Cork
  • Dublin City University
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Customer guides

Find your next step.

Browse readings, manage your account, configure alerts and handle incidents.